Red Roof Inn & Suites Newport News

They are very sweet .They help me with cheap rooms gives me delicious breakfast! Front desk are very helpful and nice and I will let everyone know about this Great place to stay

Mrs Bobby was so helpful and patient when it came down to assisting me. I would most definitely recommend staying here. And the rooms are nice and clean

During my mother's stay, I will admit we've made it quite difficult for the property to accommodate our needs. I understood how difficult my mother has been, but they have set all business aside and accommodated my mother to the best of their ability. What may seem to be a run down property in some eyes, the property itself was a goldmine, the staff and management, the efforts in their incredible service is the highlight of the stay in itself.

Im leaving a 5 star review because of the front desk staff and general manager. The location and your feelings about it are a matter of perspective. If you are trying to be close to Ft. Eustis then this location cannot be beat. If you want to be able to walk to a variety of restaurants, then you wont be as thrilled. Mr. Jamal (I may have misspelled) was unbelievably kind and welcoming. Ms. Bobbie, the general manager, equally made you feel good. It was like visiting family. There are a few people who are staying here long term and they are FANTASTIC. One gentleman even keeps "an eye on things" at night. It was my elderly (74 yr old) disabled mother and myself (44 and also disabled due to spinal cord injury). So we are super aware that qe are prime targets for people who might take advantage. I honestly felt safer here at this motel than I have at properties Ive owned. There are only 3 downsides: the beds are REALLY hard. They really need some mattress toppers. The other is that housekeeping really cuts some corners. No ice bucket or trash can nor were we given an ashtray (we booked a smoking room). My bedding had some stains, the floor was sticky in a couple places and we had 4 dead centipedes when we checked in. Finally, they really need an exterminator and some weather stripping on the door. HUGE centipedes (I actually thought they were slugs at first due to how fat they were) are everywhere outside and can get into the room because the front door has some major gaps due to weather stripping missing. I travel with a cat so she made sure I knew of any bugs anywhere, though! Mr. Jamal was quick to rectify the important things, though, and Ms. Bobbie gave us 2000 points without us even asking! We stayed in a "superior double". The little kitchen area in the superior room was great. Deep sink, microwave, counter space, minifridge (no freezer) and full closet made the room much bigger than a typical RRI room. It also had a pull out double sofa bed along with the two double beds. Some of the rooms are interior access rooms and some are your typical RRI outdoor access rooms. We prefer the outdoor access because you can park directly in front of your room, which makes loading and unloading so much easier - especially when disabled. At this location, the only ice machine is in the front office so if you are disabled like we are, ask for a bag of ice when you check in so you done have to drive back to get ice! Red Roof Inns are not fancy but they allow 1 pet stay for free (fee for more than 1) and in most cases the rooms have been updated. This one has been nicely updated to include granite and grey hard floors. Window in the back was facing the trees (instead of a typical RRI window facing the parking lot) was particularly pretty for a view. We were very happy with our stay and would definitely come back.

If you are a traveler and you stay in a lot of different hotels, a Red roof is a Red roof. It's usually decently priced pets for free. Everything else can be about subpar. This might be one of the best Red roofs I have ever stayed in across this country

I cant express how great it is here. I am currently here and the Service you get is personal and amazing. Debra, VJ, Rufus and the team are outstanding. They go above and beyond Lastly but definitely not least Ms Bobbie! I can go on and on but I will say this. Bobbie is an exceptionally amazing woman. She is so kind and compassionate. She ensures that EVERYBODY here is cared for. Sometimes you can catch her to say Hi. I always look for her here because sometimes I'll have an emotionally bad day and see her and for me it makes me happy. Because just a smile from her is all I need. I love Ms Bobbie. I don't like that I have to share her with all of you but that would be selfish of me. 100000% best place to stay. I don't want to leave and my kids love it here. Safe Clean Affordable Pet friendly Family friendly Pool Nice size rooms Kitchenette Compassionate Stores nearby Bus stop nearby Close to parks Restaurants

Ms. Bobbie and the staff are always friendly and always looking out for me and my family. It’s quite clean and comfortable!

I’ve been staying at Red Roof Inn on and off for about a month and the whole staff there is amazing. The manager Bobbie is very friendly and understanding and is helpful. The other staff are awesome as well. We always had a nice, clean room with no issues. I will recommend this location.